About

Hospitality & Hotel

OVERVIEW OF WHAT THEY DO  

A Hospitality & Hotel major teaches you to manage and operate hotels, resorts, and other lodging facilities. You'll learn about guest services, revenue management, and hotel operations. This degree equips you with skills to provide exceptional customer experiences, oversee staff, and ensure smooth day-to-day operations. Graduates work in various roles within the hospitality industry, ensuring guests have enjoyable and comfortable stays.

Difficulties and concerns in studying Hospitality & Hotel:

Business Knowledge: Hotel Management involves understanding business concepts such as marketing, finance, and operations. If you struggle with these subjects, it might be hard to manage the financial and operational aspects of a hotel.

Customer Service Skills: Hotel Management requires strong customer service skills to interact with guests, handle complaints, and ensure guest satisfaction. If you have difficulty with interpersonal communication or conflict resolution, it might be challenging to provide exceptional service.

Communication Skills: Effective communication is essential in the hospitality industry, but some students may struggle with verbal and written communication, including language barriers, grammar issues, and interpersonal communication skills necessary for guest interactions.

24/7 Operations: Hotels operate around the clock, requiring managers to be available at all hours to handle emergencies, guest inquiries, and staffing issues. This can lead to long hours and work-life balance challenges.

Cultural Awareness: Hotel Management often involves working with guests from diverse cultural backgrounds. If you lack cultural awareness or sensitivity, it might be challenging to understand and accommodate guests' needs and preferences.

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Main RIASEC codes: Social (S), Conventional (C)
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Social (S): Social traits are prominent in Hospitality & Hotel majors because the field involves extensive interaction with guests, clients, and colleagues in various hospitality settings such as hotels, resorts, restaurants, and event venues. Students in Hospitality & Hotel programs learn to provide exceptional customer service, anticipate guest needs, and cultivate positive guest experiences. They develop interpersonal skills, communication techniques, and cultural awareness to engage with diverse clientele from different backgrounds and cultures. Social skills such as empathy, communication, and relationship-building are essential for Hospitality & Hotel majors to create welcoming environments, foster guest satisfaction, and build long-term guest loyalty.

Conventional (C): Conventional traits are also relevant for Hospitality & Hotel majors because the field involves adherence to established procedures, standards, and protocols in hospitality operations and guest service delivery. Students in Hospitality & Hotel programs learn about industry regulations, quality standards, and best practices to ensure compliance with legal requirements and industry norms. They gain proficiency in hotel management systems, reservation software, and front office procedures to efficiently manage hotel operations and guest reservations. Conventional skills such as attention to detail, organizational ability, and administrative competence are essential for Hospitality & Hotel majors to maintain operational efficiency, uphold service excellence, and meet guest expectations in hospitality settings.

- Hotel Operations Manager
- Food and Beverage Manager
- Rooms Division Manager
- Event Sales Manager
- Hospitality Trainer

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- Industry Trend and Requirements
- Salary Report